Title : Are there the same accident? Quality management for accident investigation
Abstract:
The investigation is an essential process of the accident management system to identify the causal factors contributing to the accidents. The quality investigation reveals the efficacious solutions that solve the problems and prevent the reoccurrences. On the other hand, a poor investigation addresses the incorrect solutions and cause unreliable and unrespectable accident management. The organization shall ensure that every bit of the investigation process is executed consistently in qualitative ways to achieve effective results. The results shall be recorded and utilised within the organization to be learned.
Effective accident investigation is crucial to prevent future accidents and maintain a safe working environment. To ensure success, it is essential to focus on the entire process, including building and assuring the competencies of investigation team members, selecting the appropriate composition of the investigation team, gathering data, conducting causal factor analysis, reviewing reports, implementing solutions, learning from accidents, and managing knowledge. PTTEP conducts quality review sessions to guarantee the quality of investigation reports, selecting 10% of the investigation reports in each operating area. The evaluation criteria are set. And also a review committee which members from different departments to assess accident investigation reports, ensuring the highest quality is maintained. The evaluation results showed that in terms of area improvement, investigators need clarification about root causes, the on-site investigation team is incompetent, and data collection needs to be completed, which finally helps us understand the flaws that render the process ineffective. To continuously improve our investigation process, we schedule group reviews of investigation reports and periodic sessions to review investigation results and discuss any concerns. By following these methods and continuously improving our processes, we can ensure that our accident investigation approach is practical, persuasive, and, most importantly, helps prevent future accidents.
This evaluation aims to identify gaps in the investigation process by analysing accident reports in detail and assessing their influence on the effectiveness of investigation practices. It is imperative to improve the quality of the accident management process, and effective accident investigations are the key to gaining critical insights from accidents and implementing measures to prevent their recurrence. By tracking incident trends over time, we can analyses the program's effectiveness and update and review the company's accident investigation guidelines and training material accordingly. This process will ensure the company strives for the highest level of safety and accident prevention.
Audience Takeaway Notes:
- The audience will be able to understand the importance and consequences of effective incident investigation, which can prevent reoccurrence in the organization. Quality accident investigation will bring out effective corrective and preventive action.
- The audience can understand how to control the quality of the incident investigation process according to their organization and standards.
- The practical application of these concepts will help you improve the accident investigation process in your organization and provide better training to your team.