Title : Incorporating wireline intervention knowledge into a performance based course
Abstract:
The global oil demand is driving companies to explore ways to meet the demand, while the industry is experiencing a shortage of knowledge and experience. This shortage is primarily caused by mid-to-late career professionals retiring or leaving the workforce, which is leading to the replacement of experienced personnel with a less-experienced demographic.
To address this challenge, Saudi Aramco recognized the need to develop a strategy to manage, retain, and share explicit and tacit knowledge from the experienced workforce. To meet the business need of training upstream professionals, the Upstream Professional Development Center (UPDC) was established in 2010. The UPDC's primary role is to enlist subject matter experts (SMEs) from line organizations to design, develop, and deliver critical discipline and job-relevant curricula to train future generations of petroleum engineers and geoscientists.
This paper highlights the importance of knowledge transfer initiatives and the critical role that performance-based training can play in retaining and sharing knowledge to prepare the future generations of petroleum engineers and geoscientists. In this paper, we present the UPDC's efforts to develop a performance-based course that incorporates the knowledge and experience from wireline intervention operations captured by senior professionals.
The course that was developed was designed to teach new to mid-career production engineers how to effectively investigate and diagnose wireline operational issues, create a safe action plan to remediate the problem, and develop wireline well intervention procedures that follow documented standards from the Onshore Wireline Manual to mitigate a reoccurrence of the incident.
The course development process involved identifying the key performing SMEs from within each business line and capturing their knowledge and information in the form of best practices manuals and standards. After establishing the standards and best practices, the UPDC created a course to effectively pass this knowledge and work processes on to production engineers. The paper will also include key metrics demonstrating the success of the approach.
Audience Takeaway Notes:
• Oil and gas companies can use the course layout as a template for their internal training by using real life incidents as the foundation of their courses and training methodology.
• Participants are familiarized with using company resources, tools and a bank of SME knowledge to solve problems
• By empowering participants in the classroom to make decisions, a reduction in the number
Saudi Aramco: Company General Use
of incidents that occur on site is witnessed
• Furthermore, by becoming familiar with the resources, tools and processes, participants become capable of compiling thorough and more detailed well intervention programs that are less likely to result in a safety incident.
